Billing Information


We here at Bothwell Regional Health Center, want you to know that our Patient Accounting Staff is available to answer any questions you may have regarding your hospital bill, your insurance benefits, methods of payment, or our billing procedures.

Because we have had various inquiries from patients in the past regarding the bills that they receive from the physician specialist along with the hospital bill, we would like to take a few minutes and review the procedures we use.

CHARGES NOT INCLUDED ON YOUR HOSPITAL BILL:

  1. Fees for professional services of your attending physician.
  2. Fees for professional services of any consulting physician.
  3. Anesthesia professional fee.
  4. Radiology professional fee.
  5. Pathology professional fee.
  6. Pain Clinic professional fee.
  7. Emergency Room professional fee.

These fees are billed separately by each professional group and statements are sent directly to you. You will notice that if you had anesthesia services, x-rays, laboratory tests, Pain Clinic services, mental health services or if you were seen in the Emergency Room you will be charged both from the hospital and from the respective professional group. The charge on the hospital bill represents use of our equipment and materials necessary to perform the tests. 

The charges you receive from Bothwell Anesthesia Services, Clinical Radiological Consultants, Boyce and Bynum, Inc., Pain Clinic or the Emergency Room are their professional fees for administering, reading, reviewing your tests or caring for you in the Emergency Room.

INSURANCE:

In-Patients - We accept insurance assignments in lieu of payment once you have signed the “assignments of benefits” in favor of the hospital. Those charges not covered by insurance are due at the time you are discharged. The remaining portion of your bill will become your responsibility directly if insurance does not pay the hospital within 45 days from the date we file your claim. This includes cases involving litigation for settlement of the hospital account, unless other arrangements have been made.  

Out-Patients – We accept insurance assignments for Medicare, Mo. Healthnet, Blue Cross & Commercial Insurance Carriers. All other patients receiving out-patient hospital services are requested to pay their bill at the time of service.

For Insurance questions

if your last name starts with          Call this number

                A-D                                       660-827-9435

                E-K                                       660-827-9463

                L-R                                       660-827-9461

                S-Z                                       660-827-9408     

                SELF PAY A-L                      660-827-9458

                SELF PAY M-Z                     660-829-8854

                Self- Pay Spanish                660-829-7759

CASH ACCOUNTS

If you do not carry hospital insurance, you should have made arrangements with your Patient Representative, before or at the time of discharge, for payment of your hospital account.  If we missed seeing you, please contact your Patient Representative today.  We offer financial assistance for self-pay patients for services that are medically necessary but not for elective services. For a Financial Assistance application you can go to our website www.brhc.org or you can obtain one from our patient representative.

PATIENT ACCOUNT DIRECTOR

If you should have any questions about your hospital bill, please feel free to call our office and we will be happy to discuss it with you. 660-827-9418

Thank you for letting us be of service to you.


LABORATORY, X-RAY, ANESTHESIA, PSYCHIATRY AND ER PHYSICIAN CHARGES DURING YOUR HOSPITAL VISIT

In addition to and separate from the hospital charges, the Radiologist, Pathologist, Psychiatry Services, Anesthesiologist and Emergency Room Physicians and Hospitalist will submit a bill for their professional fees for their services to you. Below is contact information for each group if assistance is needed.

COLUMBIA RADIOLOGY, LTD.

P.O. Box 837

Columbia, MO 65201

1-800-633-1905

 

BOYCE AND BYNUM PATHOLOGY PROFESSIONAL SERVICES, INC.

P. O. Box 7406

Columbia, MO 65205-7406

Sedalia Telephone: 660-826-7978

Columbia Telephone: 1-800-392-2748

 

PHYSICIANS BUSINESS NETWORK

10950 Grandview Dr. Suite 200

Overland Park, KS 66210

1-913-642-4900 or 1-800-288-4901

 

ROYAL OAK PSYCHIATRY SERVICES

307 N. Main

Windsor, MO 65360

1-800-456-2634

 

CENTENNIAL EMERGENCY PHYSICIANS, LLC

PO Box 99093

Las Vegas, NV 89193-9093

1-800-355-2470

 

VRAD

PO Box 4246

Carol Stream, IL 60197-4246

1-888-806-4056


MCKESSON
P.O. Box 38900
St. Louis, MO 63138
1-866-759-4524                                                        

**AN EQUAL OPPORTUNITY / AFFIRMATIVE ACTION EMPLOYER**

The patient shall be granted impartial access to treatment regardless of age, race, color, national origin or disability.

Price Transparency

The information provided below is a comprehensive list of charges for each inpatient and outpatient service or item provided by a hospital, also known as a chargemaster. It is not a helpful tool for patients to comparison shop between hospitals or to estimate what health care services are going to cost them out of their own pocket. Medicare, Medicaid and insurance companies all pay hospitals far below these charges.

For more information about the cost of your care, please contact our patient financial services staff at (660) 826-8833. For a better comparison of the total charges for Inpatient and Emergency Room charges, please go to focusonhospitals.com. There you can select any hospital and compare the most common services for Inpatient and Emergency Room treatment.

Pricing

Focus on Hospitals allows health care consumers to compare information about the most common inpatient medical procedures and emergency department services at Missouri hospitals. Hospital pricing and medical billing can be complicated. Users can find hospital charges for a variety of medical services, but most health care consumers will never pay these rates. Insurance companies, Medicare and Medicaid all pay hospitals at rates far below these charges. Those actual amounts vary from one case to the next.

Community

Hospitals make significant investments in their communities — the value they provide to their communities is much broader than the delivery of health care services. They provide a strong economic foundation through investments in employees, buildings and equipment. ¬And, they provide benefits to their communities, including charity care and absorbing bad debt, helping educate and train the health care workforce, offering free clinic services, and donating to local causes. The information on this site shows the investments hospitals make to improve the health of individuals and communities, and it underscores the importance of hospitals as an economic engine — locally, regionally and statewide. Community investment numbers reflect 2016 data.

Quality Data

The quality measures were selected based on agreement from Missouri providers and national organizations and experts. The measures chosen represent the primary goal of quality care — do no harm. Infections, falls and unnecessary hospitalization or unplanned readmission are areas hospitals strive to improve.

The data used for the quality data measures is patient hospital discharge data. This source was used to ensure consistent data sources from all providers. However, this data source is not perfect. It is recognized that other data sources and calculations could provide more accurate rates, at the hospital level. In particular, this source and method of calculation for infection rates may result in higher rates when calculated with more exact and sensitive data sources. These measures do not fully explain the level of quality care provided in a hospital. If you have questions, please talk to your care provider.

Please note some hospitals do not treat patients with these conditions and therefore may not have information displayed in some categories. Similarly, if there are not enough cases for a particular measure, the data can be misleading. Therefore, harm and infection information will only be shown if there are at least 25 cases per 12-month reporting period. Readmission information will be displayed if a hospital has at least 25 cases in the three-year reporting period. If a hospital does not have the minimum amount of cases required, their data will not be displayed. In addition, only acute care hospitals are required to submit infection data to the National Healthcare Surveillance Network. Hospitals that are not required to submit will not have data displayed.

Because different patient populations have different health outcomes, simply comparing the number or percentage of some quality measures will not provide an accurate comparison. To make a more accurate comparison, some measures are “adjusted.” This is a common statistical step so that comparison may be similar. However, even adjusting the data cannot guarantee an identical comparison of “apples to apples.” Read the methodology report for risk adjustment for sociodemographic status in 30-day hospital readmissions.

Measures calculated from time periods including data on or after October 1, 2015 display rates using provisional methodology. This methodology has been tested at the state level, however, has not been nationally tested or approved.